Proud Member of the SBOA

Tom's Help Desk

4007 Skippack Pike, Skippack, PA

Welcome to Tom’s Help Desk, Inc., providing on-site, in-store and remote access computing solutions to optimize efficiencies and productivity for your home or small business. We service all major computer brands and operating systems, set up secure networks, implement data backup strategies, and much, much more.  We are also an authorized Dell® reseller.

Our culture is grounded in the solid reputation we have earned in providing highly personalized, efficient and cost-effective computer services to over 4,000 customers in Bucks, Montgomery, and Delaware counties since 2005.

Prepare to be impressed! Tom’s Help Desk promptly responds to your inquiry, efficiently assesses your situation, and proposes a timely solution. We believe in 100% accountability to our customers. The level of service we provide is worlds apart from computer “help lines” that randomly assign your call to a service rep in an overburdened call center on another coast or continent. Yes, we can “remotely” diagnosis and fix your computer, too, but our skilled technicians also make house calls and office calls. We have two convenient locations (one in Quakertown and the other in Skippack) to serve you. Some of the towns that are in our service radius include: Quakertown, Dublin, Skippack, Harleysville, Collegeville, Pennsburg, Perkasie, Souderton, Telford, Lansdale, Coopersburg, Center Valley and Saucon Valley.

Phone evaluations are always FREE! Just give us a call at 610-584-8700.  Become our next customer and you will immediately sense how much Tom’s Help Desk values your business.

HOME COMPUTING SERVICES

Whether you use your computer to stay connected with friends and family, manage your personal finances or work from home, Tom’s Help Desk understands how things in your life can quickly go wrong when your computing needs are not being met in just the right way.

Tom’s Help Desk is here to help! A free evaluation is just a phone call away at 610-584-8700.

Count on us to provide you with fast, reliable assistance for the following service categories and more:

Virus & Spyware Removal

We are experts at virus and spyware removal (without having to wipe your computer). Once your computer is clean, we will recommend and install the appropriate protection to keep you and your family safe when you are online.

Personal Computer Cleanup & Optimization

Ask us about periodic tune-ups. Our expert technicians will cleanup your computer to keep it running in peak condition.

New Computer Sales, Installation and Consulting

As an authorized Dell®reseller, we can leverage discounts and special configurations from the world’s leading computer manufacturer. Whether you want a basic configuration or to run the latest video games, we will help you get the most value from your purchase of a desktop or laptop computer. Services include:

• New computer set up
• Data transfer from your old computer
• Connection to your internet provider or wireless router
• Printer and other peripheral set up and configuration
• Expert advice on selecting and purchasing a new computer, regardless of brand

Upgrades

Performing the necessary upgrades can prolong the life of your current computer. Services include:

• Memory and solid state hard drive upgrades
• Windows upgrade installs
• Mac OS upgrade installs
• Upgrade multimedia capabilities
• Increase hard drive capacity
• Add a wireless card

Networks

A home network allows you to have multiple computers online simultaneously and also enables you and your family to be connected either wired or wirelessly. Services include:

• Set up & configure internet connection (Comcast, Verizon, etc)
• Set up email
• Share printers and files between computers
• Enable wireless capabilities

Smartphones & Tablets

• Set up internet connection
• Set up email
• Set up syncing between devices
• Set up printing

Data Backups

We will back up your data to a CD, DVD, external hard drive, flash drive or online service. We can show you how to do this yourself or we can set up software to do this automatically, so you won’t lose your important data.

Data Recovery

In the event that you have “lost” or mistakenly deleted data, we provide data recovery services, wherever possible.

Computer Recycling

For a small fee, we will pick up your computer, sanitize the machine by erasing all data (and provide a back-up copy, upon request) and take the computer and peripherals to a local electronics recycling center.